Help
How to contact us
Please visit our contact page - Contact Salveo.
How to use this site
Our Buying Guide provides a comprehensive guide on how to use the site. If you experience any difficulties or require any assistance, please contact us.
Buying Guide
Making a purchase from Salveo Ltd is safe and easy. Your shopping security is of the utmost importance to us. Our payment partners, SagePay (www.sagepay.com), PayPal (www.paypal.co.uk) and Google Checkout (checkout.google.com) will process your payment safely and securely.
If you would prefer to talk to a member of our team, you can call us on 0844 880 3882 where a member of our team will be happy to place the order for you and answer any queries that you may have.
Ordering online
Choose the product section that you are interested in e.g. blood pressure monitors. A list of products in this category will be displayed. Each product has a photo of the item and a brief description in order to ensure that you have a clear idea of what you are purchasing. If you wish a more detailed description of the item, click on the photo and an information sheet will appear.
If you wish to purchase this item, click on the "add to basket" button. A pop up will appear showing you what is in your basket. You are now given the options of "cancel" to cancel your order, "OK. Continue shopping" if you still have a few more things to buy and "OK. Go to checkout" if you have finished shopping.
At checkout, you will be presented with a form showing you all the items that are in your basket. You can add or remove items from your shopping basket by increasing or decreasing the number in the "Quantity" box and pressing "Recalculate". The total amount shown includes VAT and delivery.
You will be asked to provide your details. Please note that all fields that are marked with an asterisk are required and must be completed. Once you have completed the form, press "Send" and you will be taken to a secure page so that payment can be made.
The big padlock lets you know that you are now in a secure area and that all details that are entered now, will be safe. Choose your method of payment by clicking on the icon of your choice e.g. Mastercard, Visa or Switch. Complete the payment form and click the "Make Payment" button.
A few moments later, a screen will appear confirming your order. You will also be sent an email confirming the details of your order.
On our side, we receive your order in the form of an email. We check that the item is in stock and if it is, we package it up and send it off to you. If the item is not in stock, a member of our team will contact you to let you know when you can expect delivery.
Orders
Should you encounter any difficulties while ordering, please do not hesitate to contact us during office hours, where a member of our team will gladly assist you. Contact us
Delivery
Click here for delivery information
Terms and Conditions
You can access our Terms and Conditions in full here.
FAQ
We try to update our FAQ as often as possible so that you have access to as much help as possible. If you cannot find the information that you were looking for, please let us know and we will update our site accordingly. Access to FAQ here.
Privacy and Security Policy
Your privacy is important to us and we do not sell or pass on your details to any other organisations. Full details of our privacy policy are available here.
